Menjembatani Visa Indonesia

If your visa application is rejected due to a mistake on our side, we will either re-submit the application at our own expense or provide a refund if you prefer. If the rejection occurs because you are blacklisted due to previous violations of Indonesian laws, we are unfortunately unable to provide a refund. So far, we have not experienced any blacklist cases, and applications are typically approved as long as all requirements are met.

Visa RefundYou will receive a full refund if you cancel your order before we upload your data to the immigration system. However, once your application has been uploaded to immigration, a refund is no longer possible. Immigration does not refund visa fees once an application has been processed or issued, and therefore, we are unable to refund in this case. ExtensionIf you already purchased extensions and they remain unused (because you leave Indonesia earlier), we can refund the extension fee as long as you notify us early enough (before the extension process has started). If we already started the extension process, no refund is possible anymore.

Yes. For your visa application, the passport photo / profile photo must meet the following requirements: The background must be white (or very light). The photo should be clear and well-lit. Please wear a shirt or top (no bare shoulders). Do not stand too far away or too close to the camera. Your face must be fully visible and looking straight at the camera. You can also take the photo as a selfie with your smartphone: Just stand in front of a light-colored background and look straight into the camera.

Here is the complete process for submitting a new visa application with us: 1. Place your orderYou can add multiple visas to your cart and check out together if you are applying for several people. 2. Pay the visa feeMake the payment using the available payment methods. 3. Complete the online application formUpload all required data and documents, such as: Passport biodata page Profile photo Flight ticket (if needed) Personal details 4. We prepare all required supporting documentsIf your visa type requires it, we will provide: Guarantor/sponsor letter Bank statements Any additional documents needed for approval 5. We check and submit your applicationWe verify all information, ensure everything complies with Immigration requirements, and then submit your visa application to Indonesian Immigration. 6. Receive your visa by emailOnce your visa is approved, you will receive it directly by email. You can enter Indonesia with the digital visa (no physical label required).

Yes. If you don’t have all the required documents ready when you apply, that’s no problem. You can simply send the missing documents later via WhatsApp or email. After placing your order, you will receive our contact details by email (please also check your spam folder). Please note: We can only process and submit your visa application once we have received all the required documents and your payment. Submitting everything as early as possible helps prevent delays.

Once your visa is approved, you have 90 days to enter Indonesia. This means you should not apply earlier than 90 days before your arrival date. Example: If you plan to visit Bali in mid-April, you should not apply before mid- or late January. Please also consider the processing time for your visa type so we can issue your visa on time. If you are unsure about the best moment to apply, feel free to contact us. Depending on availability, we can also process some visa types faster.

Yes. Every person traveling to Indonesia needs a visa — without exception. This includes children, infants, and senior citizens. If you are unsure which visa is right for you or your family, you can use the Visa Finder on our homepage. It shows you the correct visa type within just a few seconds.

Ya, Anda dapat membeli beberapa visa dalam satu pesanan untuk beberapa orang. Cukup tambahkan semua visa, baik itu jenis visa yang sama maupun berbeda, ke keranjang belanja Anda dan lanjutkan ke pembayaran. Hal ini memungkinkan Anda untuk menyelesaikan semuanya dalam satu kali pembayaran.

If you apply for a Bridging Visa, our company becomes your sponsor/guarantor for that visa. Example: You previously entered Indonesia with a self-sponsored e-Visa on Arrival. Once you switch to a Bridging Visa, your guarantor changes to our company. Your sponsor may change again depending on the next visa you obtain: For a Spouse Visa, the Indonesian spouse becomes the guarantor. For a Work Visa, your employing company becomes the new guarantor. For an Investor KITAS, the PMA company in which you hold shares becomes your guarantor. The Bridging Visa sponsor applies only for the duration of the Bridging Visa.

If you overstay your visa in Indonesia, you must pay an overstay fine of 1,000,000 IDR per day per person (around 65 USD). The payment must be made in cash at the airport or Immigration office when you leave the country. You should plan an additional 20–30 minutes at the airport for the overstay procedure. Important notesShort overstays (a few days) are usually handled quickly and result only in the standard fine. Very long overstays may lead to additional questioning, delays, further administrative actions or deportation. Paying the fine does not ban you from returning, as long as there are no other violations. The best option is always to extend your visa before it expires to avoid unnecessary fees and delays.

Payment is required before we can give you access to the application form and before we can submit your visa application to Immigration. This is because the visa fee must be paid at the moment of submission. Payment optionsYou can pay directly at checkout using: Debit card Credit card Apple Pay / Google Pay Crypto payments Bank transfer Bank transfersBank transfers may take a few days to appear in our account. To speed up the process, you can send us a payment receipt or screenshot, and we will begin processing your application immediately.

We offer several convenient payment methods, including: Credit card Debit card Apple Pay Google Pay Bank transfer Crypto payments Please note: Some payment providers may charge additional transaction fees. The Payment must be completed before we can process or issue your visa. Once your payment is successful, you will immediately receive access to the application form. If you have any issues with your payment, please contact our support team so we can help.

No vaccinations are required to apply for a visa or to enter Indonesia. COVID-19 vaccination is no longer required since July 3rd, 2023. However, some optional travel vaccinations are commonly recommended by international travel health authorities, depending on your itinerary, length of stay, and travel style. These include: Hepatitis A Tetanus (standard booster) Polio booster Typhoid (recommended for longer trips or rural areas) Hepatitis B Rabies (if spending time in rural areas or around animals) Japanese Encephalitis (for extended stays in rural regions or rice-field areas)

The required passport validity depends on your visa type and your situation. You can find the exact requirement in the “Requirements” section of each visa type. Standard Tourist VisasYour passport must be valid for at least 6 months on the date of your arrival in Indonesia. This 6-month validity is also required when applying for a visa extension. Long-term visas (1 year or more)For visas with a longer validity period, Immigration may require 18 months or more of passport validity. Replacement or Temporary Travel DocumentsIf you enter Indonesia with a replacement travel document, you must have: 12 months passport validity, and a valid residence permit at the time of entry. Summary6 months → eVOA, C1, C6, ... & extensions 12 months → entry with replacement/temporary travel document 18+ months → long-term visas (1 year+) If your passport is close to expiring, it’s strongly recommended to renew it before applying.

No problem. You can send the missing documents later via WhatsApp or email. Please note that we can only start processing your visa once we have received: All required documents, and Your payment Until everything is complete, the application cannot be submitted to Immigration. Sending your documents as soon as possible helps avoid delays.

You can submit your documents immediately after payment confirmation. How it works:Place your order on our website and ensure payment confirmation. Right after checkout, you’ll automatically receive a digital application form. In this form, you can upload your required documents, passport scan, and personal details. Didn’t see the form?You’ll also receive the link to the form via email immediately after payment confirmation. → Please check your inbox and spam folder. You can access and fill out the visa application form as soon as you receive the email with the link. If you encounter any issues, remember to check all email folders or contact support for further assistance. By following these steps, you can ensure a smooth process for accessing and submitting your visa application form. Ensure that your payment has been confirmed to avoid delays in receiving the email. If you still cannot locate the email, please contact support for assistance in resending the link.

No, you do not need to visit our office. The entire visa application is handled online. We only need scans or clear photos of your required documents, which you can upload directly via our online application form. You can complete everything comfortably from home.

You can pay for our visa services in many international currencies. We currently accept the following: Accepted currencies: AUD – Australian Dollar BRL – Brazilian Real CAD – Canadian Dollar CHF – Swiss Franc CNY – Chinese Yuan CZK – Czech Koruna DKK – Danish Krone EUR – Euro GBP – British Pound HKD – Hong Kong Dollar IDR – Indonesian Rupiah INR – Indian Rupee JPY – Japanese Yen MXN – Mexican Peso MYR – Malaysian Ringgit NOK – Norwegian Krone NZD – New Zealand Dollar PHP – Philippine Peso PLN – Polish Zloty RON – Romanian Leu SEK – Swedish Krona SGD – Singapore Dollar THB – Thai Baht TRY – Turkish Lira TWD – Taiwan Dollar USD – US Dollar If your currency is not listed here, please contact us — we will check if it can be added or provide an alternative payment method.