Exit Permit Only Indonesia (EPO)

Although both MREP and EPO relate to exiting Indonesia, they serve very different purposes: MREP – Multiple Exit and Re-entry PermitA MREP allows foreigners holding a stay permit (e.g., KITAS or KITAP) to: leave Indonesia, and re-enter while their stay permit remains valid. Without a MREP, your stay permit becomes invalid as soon as you exit the country. MREP = You leave and come back. EPO – Exit Permit OnlyAn EPO is used when you: permanently leave Indonesia, or terminate your KITAS/KITAP. Once the EPO is issued, your stay permit is officially closed, and you must leave Indonesia. After an EPO, you cannot re-enter using the old permit — you must apply for a new visa. EPO = You leave and do NOT come back under the same permit.

Yes. If you don’t have all the required documents ready when you apply, that’s no problem. You can simply send the missing documents later via WhatsApp or email. After placing your order, you will receive our contact details by email (please also check your spam folder). Please note: We can only process and submit your visa application once we have received all the required documents and your payment. Submitting everything as early as possible helps prevent delays.

If you left Indonesia without completing the EPO (Exit Permit Only) process, your KITAS remains open in the immigration system, and your exit is not properly registered. To correct this, you must apply for a MERP (Multiple Exit and Re-entry Permit). This allows immigration to formally close your previous KITAS and restore your legal status. Once the MERP is issued, your KITAS can be closed correctly, and you can avoid complications with future visa applications.

Once your EPO (Exit Permit Only) has been issued and the stamp is added to your passport, you must leave Indonesia within 5 days. ​ This 5-day period is mandatory and cannot be extended. Failing to depart within this timeframe may result in: immigration violations, fines or penalties, and potential complications for future visa applications.

The EPO (Exit Permit Only) is usually processed within 3–5 working days, provided all required documents have been submitted. Once the EPO is issued and the stamp is placed in your passport, you must leave Indonesia within 5 days. Failing to exit within this timeframe may result in immigration violations or complications with future visa applications.

The EPO (Exit Permit Only) is issued as a stamp in your passport. ​ Once you have submitted all required documents, the EPO is typically processed and ready within 3–5 working days. We will inform you as soon as your EPO has been issued so you can pick up your passport and complete the exit process.

An EPO (Exit Permit Only) is required to officially close your KITAS. It ensures that your stay permit is properly terminated and that all original documents held by your previous company are returned and registered with the authorities. Without an EPO: your KITAS remains active in the system, your previous company may still be responsible for you, you may face issues when applying for a new KITAS or re-entering Indonesia. An EPO creates a legally clean separation between you and your former employer and prevents future administrative complications.

Payment is required before we can give you access to the application form and before we can submit your visa application to Immigration. This is because the visa fee must be paid at the moment of submission. Payment optionsYou can pay directly at checkout using: Debit card Credit card Apple Pay / Google Pay Crypto payments Bank transfer Bank transfersBank transfers may take a few days to appear in our account. To speed up the process, you can send us a payment receipt or screenshot, and we will begin processing your application immediately.

We offer several convenient payment methods, including: Credit card Debit card Apple Pay Google Pay Bank transfer Crypto payments Please note: Some payment providers may charge additional transaction fees. The Payment must be completed before we can process or issue your visa. Once your payment is successful, you will immediately receive access to the application form. If you have any issues with your payment, please contact our support team so we can help.

No problem. You can send the missing documents later via WhatsApp or email. Please note that we can only start processing your visa once we have received: All required documents, and Your payment Until everything is complete, the application cannot be submitted to Immigration. Sending your documents as soon as possible helps avoid delays.

You can submit your documents immediately after payment confirmation. How it works:Place your order on our website and ensure payment confirmation. Right after checkout, you’ll automatically receive a digital application form. In this form, you can upload your required documents, passport scan, and personal details. Didn’t see the form?You’ll also receive the link to the form via email immediately after payment confirmation. → Please check your inbox and spam folder. You can access and fill out the visa application form as soon as you receive the email with the link. If you encounter any issues, remember to check all email folders or contact support for further assistance. By following these steps, you can ensure a smooth process for accessing and submitting your visa application form. Ensure that your payment has been confirmed to avoid delays in receiving the email. If you still cannot locate the email, please contact support for assistance in resending the link.

You can pay for our visa services in many international currencies. We currently accept the following: Accepted currencies: AUD – Australian Dollar BRL – Brazilian Real CAD – Canadian Dollar CHF – Swiss Franc CNY – Chinese Yuan CZK – Czech Koruna DKK – Danish Krone EUR – Euro GBP – British Pound HKD – Hong Kong Dollar IDR – Indonesian Rupiah INR – Indian Rupee JPY – Japanese Yen MXN – Mexican Peso MYR – Malaysian Ringgit NOK – Norwegian Krone NZD – New Zealand Dollar PHP – Philippine Peso PLN – Polish Zloty RON – Romanian Leu SEK – Swedish Krona SGD – Singapore Dollar THB – Thai Baht TRY – Turkish Lira TWD – Taiwan Dollar USD – US Dollar If your currency is not listed here, please contact us — we will check if it can be added or provide an alternative payment method.