Pre-Investment Visa Indonesia (C12)
The Pre-Investment Single-Entry Visa (C12) for Indonesia offers 180 days of access for business groundwork, allowing for activities such as field surveys and feasibility studies. The Pre-Investment Visa is the best option for foreign nationals interested in establishing a business presence in Indonesia. The Pre-Investment Single-Entry Visa (C12) allows you 180 days in Indonesia with the option to extend your visit for another 180 days.
Important: The C12 visa is a single-entry visa. Once you leave Indonesia, your visa becomes invalid and you will need a new visa in order to return to Indonesia.
| Validity | Processing time | Price |
|---|---|---|
| 180 Days | Regular (7-10 working days) | IDR 6,050,000 |
| 180 Days | Express (5 business days) | IDR 7,050,000 |
Why Choose Our e-Visa Service
100% Refund Guarantee
We have an extremely customer-friendly refund policy. We refund you if we can’t secure your visa approval.
All-Round Service
We review your application for errors and our service does not end with the issuance of the visa. We are with you always.
24/7 Expert Support
Need urgent help? Expert assistance available anytime you need help via WhatsApp, email and phone.
Visa Indonesia vs Official Immigration
While you can apply directly through the official website, our service provides added value through faster processing, expert support, and guaranteed refunds.
 visa-indonesia.com |  www.imigrasi.go.id | |
|---|---|---|
We guarantee that your visa will be approved — otherwise, you’ll receive a full refund. If you apply for the visa yourself through evisa.imigrasi.go.id, please note that there is a strict no-refund policy. | ||
We guarantee your visa will be issued on time — before departure or, for last-minute bookings, before arrival — or you’ll get a full refund. When applying via evisa.imigrasi.go.id, there’s no guarantee on processing time, which can lead to serious issues. For e-VOA, it might mean long airport queues; for other visas, you risk being denied boarding if you’re not eligible for Visa on Arrival — possibly forcing you to rebook your flight. | ||
You can request a full refund anytime before we submit your documents to immigration. After submission, refunds are no longer possible due to Indonesia’s strict no-refund policy for visas. You’ll also receive a full refund if your visa is not approved or if we miss the promised delivery time before your arrival. | ||
evisa.imigrasi.go.id accepts some VISA and MasterCards. We accept all VISA and MasterCards, plus American Express, and bank transfers in 11 major currencies. | ||
Our dedicated support team operates across multiple countries and time zones — almost around the clock. We assist you in your native language via email, WhatsApp, Instagram, Facebook Messenger, live chat, and, in some countries, even by phone. In contrast, many users report difficulties contacting Indonesian immigration through evisa.imigrasi.go.id. Calls often go unanswered, emails receive no reply, and their live chat only provides general information — without the ability to speed up or unblock stalled applications. | ||
Think of us as your visa insurance — we’re here to ensure your trip goes smoothly. We genuinely care about your experience and do everything we can to make the process easy and error-free. This is very different from applying via evisa.imigrasi.go.id, where no one is accountable if you’re denied boarding or entry due to a missing visa or mistakes like a wrong date of birth, place of birth, or a typo in your name. | ||
With us, you can handle your visa anytime — even when Indonesian immigration is closed or not accepting applications. We’ll check, format, and prepare your documents in advance, so your application is ready to go the moment submissions reopen. If the immigration website is down, the payment gateway fails, or account creation has issues, our experienced team will contact immigration directly and keep trying until it works. | ||
Very easy | Often frustrating | |
We offer the easiest and fastest way to apply for a visa or extension for Indonesia. Our guided process is more user-friendly, available in multiple languages, and supported by a responsive help team that is just one click away. Choose from various payment methods and pay in your preferred currency. | ||
EUR, USD, AUD,... (27) | IDR (1) | |
We support card payments in 27 currencies and bank transfers in 11 major currencies. evisa.imigrasi.go.id only accepts payments in Indonesian Rupiah. | ||
VISA, Mastercard, AMEX, Apple Pay, Google Pay, Bank Transfer | Most cards of VISA and Mastercard | |
Some users report their VISA or MasterCard isn’t accepted on evisa.imigrasi.go.id. With us, payments go through smoothly as long as your card has sufficient balance. We also support Apple Pay, Google Pay, and bank transfers (for amounts over 2,000,000 IDR). You’ll always have an easy way to pay. | ||
24 hours | Often no reply | |
Users of evisa.imigrasi.go.id often report no response to their emails. We aim to reply within minutes or a few hours during working hours. For faster support, try our live chat in the bottom right. We also do our best to respond on weekends and public holidays. |
| Visa: | Pre-Investment Visa Indonesia (C12) |
|---|---|
| Single-/Multiple-Entry: | Single-Entry |
| Onshore/Offshore application: | outside of Indonesia only |
| Valid from entry: | 6 Months |
| Extendable: | No |
| Number of possible extensions: | 1 |
| Convertible in another visa: | KITAS only |
We are proud to offer the fastest and easiest application process yet with the best value for money. The best thing about the e-visa process is that you don't have to go to the embassy. You will receive the electronic visa directly from us via email and can enter Bali or elsewhere in Indonesia with it. If you have any questions, we are available via WhatsApp, Live chat or email. In all the time that we have been offering this service, no visa application has ever been rejected.
Who needs a Pre-Investment Single-Entry Visa (C12)?
The Indonesian Pre-Investment Single-Entry Visa (Index C12) is a visa option for foreign nationals interested in establishing a business presence in Indonesia. This visa enables holders to conduct essential pre-investment activities such as field surveys, feasibility studies, and market research. Additionally, the visa allows for tourism and personal visits, offering flexibility for those looking to explore Indonesia while preparing for potential business ventures.
You can only apply for the C12 visa from abroad (outside Indonesia). If you are already in Indonesia and want to apply for the C12 visa, get in touch with us, so we can guide you to make the application more time-efficient.
We have divided the requirements for the Pre-Investment Single-Entry Visa (C12) into two subsections. In the first section, you will see what is required for the application, and in the second what is needed for your flight and entry into Indonesia.
For the visa application, you need the following:
1. Color copy of passport ID page
A scan of the ID page is required. Your passport should be valid for at least 12 months from the entry into Indonesia. A proper scan is recommended but if you take a photo instead, make sure all corners are visible and no fingers can be seen. All letters and numbers must be readable.
2. Passport photo/profile picture
At least 3.5 x 4.5 cm, 100KB and 400x600px. You must be facing straight to the camera, wear formal clothes and the background must be white or light coloured. You shouldn't be positioned too far or too close to the camera. A selfie is accepted as long as the resolution is high and you are facing straight to the camera.
You must submit all data and documents in our application form. You will get access immediately after we receive your payment.
For departure and entry
Please have on hand the following documents for your flight check-in and entry into Indonesia:
1. Your Passport
Your passport must be valid for at least 6 months from the date of entry into Indonesia and have at least one blank page. Even if you want to extend your visa, your passport must be valid for at least 6 months at the time of extension.
2. Visa
We will send you the visa with a QR code. You should print this document for security reasons. But your visa is also electronically connected to your passport and will be recognized once your passport is scanned.
3. Return Ticket
In addition to your flight ticket TO Indonesia, you may be required to show a return or onward ticket when departing for or entering Indonesia. Some airlines may refuse boarding if the ticket is not within 60 days of your entry into Indonesia. The immigration officer in Indonesia can also deny entry if you fail to show a return or onward ticket. If you don't have a valid return or onward ticket, we can make a flight reservation for you. We don't charge you any extra cost for this.
4. Arrival Card
You can add this to your shopping cart with us or fill it out yourself at the earliest 72 hours before entry.
Here you will find all entry requirements for Indonesia.
1) Add the Pre-Investment Single-Entry Visa (C12) for Indonesia to your shopping cart and proceed to checkout for payment.
2) After checkout, you will be redirected to a form where you can enter all relevant data for the visa application and upload the required documents.
3) We will check your data and documents and get back to you within one business day via email or WhatsApp.
4) If everything is in order and we have received the visa fee payment, we will upload your visa application into the immigration system. If you have chosen bank transfer as the payment method, we will need a bank transfer receipt from you as sometimes it takes a while for the payment to arrive on our account.
5) We will send you your e-visa by email, with which you can then enter Indonesia. We are still available for you if you have any questions about entry requirements or the like.
If your visa application is rejected due to a mistake on our side, we will either re-submit the application at our own expense or provide a refund if you prefer. If the rejection occurs because you are blacklisted due to previous violations of Indonesian laws, we are unfortunately unable to provide a refund. So far, we have not experienced any blacklist cases, and applications are typically approved as long as all requirements are met.
Visa RefundYou will receive a full refund if you cancel your order before we upload your data to the immigration system. However, once your application has been uploaded to immigration, a refund is no longer possible. Immigration does not refund visa fees once an application has been processed or issued, and therefore, we are unable to refund in this case. ExtensionIf you already purchased extensions and they remain unused (because you leave Indonesia earlier), we can refund the extension fee as long as you notify us early enough (before the extension process has started). If we already started the extension process, no refund is possible anymore.
If entry is denied for reasons unrelated to your visa, we usually cannot offer a refund. Common issues include: Passport validity of less than 6 months No empty passport page Missing return or onward ticket Blacklisted If an airline denies boarding due to unclear passport requirements, please contact us immediately. We will do our best to assist you and clarify the situation with the airline.
Here are the current entry requirements for entering Indonesia (including Bali): 1. Passport (very important)To enter Indonesia, you need a passport. Your passport must be valid for at least 6 months on the day of entry or on the day of visa extension. Different rules may apply to other travel documents. Without sufficient passport validity, entry will be denied. 2. VisaA visa is required to enter Indonesia. Always make sure to get the correct visa for your purposes of visit! For short trips, you can buy the Visa on Arrival directly at the airport. However, we recommend applying for the e-Visa on Arrival (eVOA) in advance to save time and avoid long queues. If you stay more than 30 days, there are even better visa options like the C1 visa. For specific visit purposes, it's best to check our visa finder or contact us. 3. Outbound (onward) ticketWhen checking in for your flight to Indonesia, you may be asked to show proof of a return or onward ticket. If you cannot present one, you may be denied boarding or entry. 4. All Indonesia Arrival CardSince September 1, 2025, Indonesia has introduced the All Indonesia Arrival Card — a digital form that replaces previous customs and health declarations. You can add the Arrival Card through us, or you can complete it yourself, no earlier than 72 hours before arrival. 5. Love Bali Tourist Tax (Bali only)Visitors to Bali must pay the Love Bali Tourism Tax of 150,000 IDR (approx. 10 USD / 9 EUR). Payment options: Pay online in advance (credit cards sometimes fail), or Pay directly at the airport upon arrival You can also find the entry requirements here: Entry Requirements Indonesia
Yes. Completing the All Indonesia Arrival Card, which includes the customs declaration and health form, is mandatory for all travelers entering Indonesia. The Arrival Card can be filled out at the earliest 3 days (72 hours) before your arrival. When booking through us, you can provide us with your information earlier and we will send you the Arrival Card approximately 2 days before your arrival. If you haven’t completed it in advance, you can still fill it out at the airport, but you may experience longer waiting times. To ensure a smoother arrival, we recommend completing the form before your trip.
The regular processing time for all C-visas is currently 8-10 working days. We also offer a faster processing time of 5 working days on our website.
Yes. You can purchase multiple visas in one order for multiple persons. Simply add all visas, whether they are the same visa type or different types, to your shopping cart and proceed to checkout. This allows you to complete everything in one single payment.
Payment is required before we can give you access to the application form and before we can submit your visa application to Immigration. This is because the visa fee must be paid at the moment of submission. Payment optionsYou can pay directly at checkout using: Debit card Credit card Apple Pay / Google Pay Crypto payments Bank transfer Bank transfersBank transfers may take a few days to appear in our account. To speed up the process, you can send us a payment receipt or screenshot, and we will begin processing your application immediately.
We offer several convenient payment methods, including: Credit card Debit card Apple Pay Google Pay Bank transfer Crypto payments Please note: Some payment providers may charge additional transaction fees. The Payment must be completed before we can process or issue your visa. Once your payment is successful, you will immediately receive access to the application form. If you have any issues with your payment, please contact our support team so we can help.
You can submit your documents immediately after payment confirmation. How it works:Place your order on our website and ensure payment confirmation. Right after checkout, you’ll automatically receive a digital application form. In this form, you can upload your required documents, passport scan, and personal details. Didn’t see the form?You’ll also receive the link to the form via email immediately after payment confirmation. → Please check your inbox and spam folder. You can access and fill out the visa application form as soon as you receive the email with the link. If you encounter any issues, remember to check all email folders or contact support for further assistance. By following these steps, you can ensure a smooth process for accessing and submitting your visa application form. Ensure that your payment has been confirmed to avoid delays in receiving the email. If you still cannot locate the email, please contact support for assistance in resending the link.
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