Dependent Visa Extension Indonesia

Visa RefundYou will receive a full refund if you cancel your order before we upload your data to the immigration system. However, once your application has been uploaded to immigration, a refund is no longer possible. Immigration does not refund visa fees once an application has been processed or issued, and therefore, we are unable to refund in this case. ExtensionIf you already purchased extensions and they remain unused (because you leave Indonesia earlier), we can refund the extension fee as long as you notify us early enough (before the extension process has started). If we already started the extension process, no refund is possible anymore.

When entering Indonesia, travellers are allowed to bring certain goods duty-free, up to the limits set by Indonesian Customs. 1. Personal goodsYou may bring personal items with a total value of up to USD 500 per person without paying import duties. Families travelling together can combine their allowance (e.g., USD 500 × number of family members). 2. Tobacco productsYou may bring one of the following duty-free: 200 cigarettes, or 25 cigars, or 100 grams of sliced tobacco These limits cannot be combined (e.g., cigarettes + cigars). 3. AlcoholEach traveller may bring up to 1 liter of alcoholic beverages duty-free. 4. Important notesIf you exceed the duty-free allowances, you must declare the items and may have to pay import duties/taxes. Customs rules may occasionally change — if your quantities are close to the limit, it’s safer to double-check the latest regulations.

If your visa has already expired, you must expect to pay an overstay fine of 1,000,000 IDR per person per day. The fine must be paid in cash at the airport or at the Immigration Office when you leave Indonesia. It's important to plan a bit of extra time for the payment process. Longer overstays can lead to more serious consequences, such as: Complications with future visa applications Deportation Entry bans What should you do now?✔ 1. If your visa type can still be extendedStart the extension process immediately. Whether an extension is still possible depends on your visa type and how long you have overstayed. ✔ 2. If an extension is not possibleLeave Indonesia as soon as possible to minimize the overstay fine and avoid further consequences. Important:The longer you remain in Indonesia without a valid visa, the higher the risk of: increased fines administrative issues immigration investigations If you are unsure whether your visa can still be extended, contact us, and we will assess your options.

Yes. If you don’t have all the required documents ready when you apply, that’s no problem. You can simply send the missing documents later via WhatsApp or email. After placing your order, you will receive our contact details by email (please also check your spam folder). Please note: We can only process and submit your visa application once we have received all the required documents and your payment. Submitting everything as early as possible helps prevent delays.

Yes, in some cases it is possible — but it depends on the visa type and immigration approval. Changing your immigration status while in Indonesia requires following specific procedures, and not all visas can be converted internally. Because immigration rules can change and approval is case-by-case, each status change must be assessed individually. We recommend contacting us before making any changes to ensure compliance and avoid unnecessary exit requirements.

Yes, Family Spouse KITAS holders can usually travel in and out of Indonesia, but it’s important to ensure that the permit remains valid (MERP). Re-entry requirements may apply.

In some cases, Family Spouse KITAS holders may be eligible to work in Indonesia, but this is subject to immigration regulations and specific conditions. Additional work permits (IMTA) may be required.

You should start the extension process around 2 months before your KITAS expires. This ensures there is enough time for document preparation, verification, and submission, and helps avoid any risk of overstaying. Immigration processing times can vary depending on the location and season, so starting early guarantees a smooth and stress-free extension process.

Normally, you do not need to leave your passport at the Immigration Office. You bring it to your appointment and take it back immediately. But if your passport is temporarily at Immigration for any reason, you can still move freely within Bali without any issues. For safety, we recommend carrying: a printed copy of your passport, or a digital scan/photo of your passport on your smartphone This is usually sufficient for identification if needed.

Yes. For the visa extension, your passport does not stay at Immigration. The extension is processed online, and you only need to bring your passport to the appointment for photo and fingerprints. ​ Once the appointment is finished, you take your passport back with you immediately. You will not be asked to leave your passport at Immigration.

You do not need to leave your passport at Immigration. You only bring it for your biometrics appointment and you take it back with you immediately afterward. As long as your visa extension was submitted before your current visa expired, you will not incur any overstay fees. Immigration counts the submission date, not the approval date. So even if your extension is still being processed when your original visa expires, you are legally covered.

Yes. You should follow a proper dress code when visiting Immigration for your extension appointment. We strongly recommend wearing: closed shoes long trousers a top that covers your shoulders There have been cases where people were denied entry at Immigration because they were not dressed appropriately. Dressing properly helps ensure a smooth appointment.

Yes. For all visa extensions, one (1) personal visit to the nearest Immigration Office in Indonesia is required. During this visit, Immigration will: take your photo (biometrics) take fingerprints verify your personal data may take a short interview You do not need to visit our office, only the Immigration Office.

No. A fully online visa extension is no longer possible in Indonesia. Even though parts of the process are handled digitally, every visa extension requires at least one personal visit to the Immigration Office. During this appointment, Immigration will: take your photo (biometrics) take fingerprints verify your personal data may ask a few questions The rest of the extension process can be managed online through us.

No, pick-up is not included. You need to organize your own transport (scooter, car, taxi, ride-hailing service) to the immigration office for your photo and fingerprints appointment. We will inform you about the exact date and time of your appointment as soon as it is scheduled by immigration. Please make sure you can be available on that day and plan enough time for the visit.

There is no fully online extension anymore. However, you must visit the Immigration Office once for mandatory data verification, including: Photo (biometrics) Fingerprints Short verification check All other steps are handled digitally by us.

If you overstay your visa in Indonesia, you must pay an overstay fine of 1,000,000 IDR per day per person (around 65 USD). The payment must be made in cash at the airport or Immigration office when you leave the country. You should plan an additional 20–30 minutes at the airport for the overstay procedure. Important notesShort overstays (a few days) are usually handled quickly and result only in the standard fine. Very long overstays may lead to additional questioning, delays, further administrative actions or deportation. Paying the fine does not ban you from returning, as long as there are no other violations. The best option is always to extend your visa before it expires to avoid unnecessary fees and delays.

Payment is required before we can give you access to the application form and before we can submit your visa application to Immigration. This is because the visa fee must be paid at the moment of submission. Payment optionsYou can pay directly at checkout using: Debit card Credit card Apple Pay / Google Pay Crypto payments Bank transfer Bank transfersBank transfers may take a few days to appear in our account. To speed up the process, you can send us a payment receipt or screenshot, and we will begin processing your application immediately.

We offer several convenient payment methods, including: Credit card Debit card Apple Pay Google Pay Bank transfer Crypto payments Please note: Some payment providers may charge additional transaction fees. The Payment must be completed before we can process or issue your visa. Once your payment is successful, you will immediately receive access to the application form. If you have any issues with your payment, please contact our support team so we can help.

No problem. You can send the missing documents later via WhatsApp or email. Please note that we can only start processing your visa once we have received: All required documents, and Your payment Until everything is complete, the application cannot be submitted to Immigration. Sending your documents as soon as possible helps avoid delays.

You can submit your documents immediately after payment confirmation. How it works:Place your order on our website and ensure payment confirmation. Right after checkout, you’ll automatically receive a digital application form. In this form, you can upload your required documents, passport scan, and personal details. Didn’t see the form?You’ll also receive the link to the form via email immediately after payment confirmation. → Please check your inbox and spam folder. You can access and fill out the visa application form as soon as you receive the email with the link. If you encounter any issues, remember to check all email folders or contact support for further assistance. By following these steps, you can ensure a smooth process for accessing and submitting your visa application form. Ensure that your payment has been confirmed to avoid delays in receiving the email. If you still cannot locate the email, please contact support for assistance in resending the link.

No, you do not need to visit our office. The entire visa application is handled online. We only need scans or clear photos of your required documents, which you can upload directly via our online application form. You can complete everything comfortably from home.

You can pay for our visa services in many international currencies. We currently accept the following: Accepted currencies: AUD – Australian Dollar BRL – Brazilian Real CAD – Canadian Dollar CHF – Swiss Franc CNY – Chinese Yuan CZK – Czech Koruna DKK – Danish Krone EUR – Euro GBP – British Pound HKD – Hong Kong Dollar IDR – Indonesian Rupiah INR – Indian Rupee JPY – Japanese Yen MXN – Mexican Peso MYR – Malaysian Ringgit NOK – Norwegian Krone NZD – New Zealand Dollar PHP – Philippine Peso PLN – Polish Zloty RON – Romanian Leu SEK – Swedish Krona SGD – Singapore Dollar THB – Thai Baht TRY – Turkish Lira TWD – Taiwan Dollar USD – US Dollar If your currency is not listed here, please contact us — we will check if it can be added or provide an alternative payment method.