Golden Visa Indonesia

If your visa application is rejected due to a mistake on our side, we will either re-submit the application at our own expense or provide a refund if you prefer. If the rejection occurs because you are blacklisted due to previous violations of Indonesian laws, we are unfortunately unable to provide a refund. So far, we have not experienced any blacklist cases, and applications are typically approved as long as all requirements are met.

Visa RefundYou will receive a full refund if you cancel your order before we upload your data to the immigration system. However, once your application has been uploaded to immigration, a refund is no longer possible. Immigration does not refund visa fees once an application has been processed or issued, and therefore, we are unable to refund in this case. ExtensionIf you already purchased extensions and they remain unused (because you leave Indonesia earlier), we can refund the extension fee as long as you notify us early enough (before the extension process has started). If we already started the extension process, no refund is possible anymore.

If entry is denied for reasons unrelated to your visa, we usually cannot offer a refund. Common issues include: Passport validity of less than 6 months No empty passport page Missing return or onward ticket Blacklisted If an airline denies boarding due to unclear passport requirements, please contact us immediately. We will do our best to assist you and clarify the situation with the airline.

Here are the current entry requirements for entering Indonesia (including Bali): 1. Passport (very important)To enter Indonesia, you need a passport. Your passport must be valid for at least 6 months on the day of entry or on the day of visa extension. Different rules may apply to other travel documents. Without sufficient passport validity, entry will be denied. 2. VisaA visa is required to enter Indonesia. Always make sure to get the correct visa for your purposes of visit! For short trips, you can buy the Visa on Arrival directly at the airport. However, we recommend applying for the e-Visa on Arrival (eVOA) in advance to save time and avoid long queues. If you stay more than 30 days, there are even better visa options like the C1 visa. For specific visit purposes, it's best to check our visa finder or contact us. 3. Outbound (onward) ticketWhen checking in for your flight to Indonesia, you may be asked to show proof of a return or onward ticket. If you cannot present one, you may be denied boarding or entry. 4. All Indonesia Arrival CardSince September 1, 2025, Indonesia has introduced the All Indonesia Arrival Card — a digital form that replaces previous customs and health declarations. You can add the Arrival Card through us, or you can complete it yourself, no earlier than 72 hours before arrival. 5. Love Bali Tourist Tax (Bali only)Visitors to Bali must pay the Love Bali Tourism Tax of 150,000 IDR (approx. 10 USD / 9 EUR). Payment options: Pay online in advance (credit cards sometimes fail), or Pay directly at the airport upon arrival You can also find the entry requirements here: Entry Requirements Indonesia

Yes, you can change your information as long as the QR code has not been scanned at Immigration. If you completed the Arrival Card yourself Simply fill out the entire form again. The newest version will replace the old one. If you booked the Arrival Card through us You can inform us of any changes up to 4 days before your arrival, and we will update it for you. It is essential that you present an Arrival Card with the correct information when entering Indonesia.

If you do not complete the All Indonesia Arrival Card (customs declaration), you may face: Delays at Immigration and Customs Fines (in cases of undeclared restricted items) Confiscation of items that should have been declared Accurate completion of the Arrival Card is essential for a smooth entry into Indonesia. If you haven’t filled out the Arrival Card before your trip, you can still complete it upon arrival at the airport in Indonesia. However, queues can be long, so we strongly recommend filling it out before your departure.

Yes. Completing the All Indonesia Arrival Card, which includes the customs declaration and health form, is mandatory for all travelers entering Indonesia. The Arrival Card can be filled out at the earliest 3 days (72 hours) before your arrival. When booking through us, you can provide us with your information earlier and we will send you the Arrival Card approximately 2 days before your arrival. If you haven’t completed it in advance, you can still fill it out at the airport, but you may experience longer waiting times. To ensure a smoother arrival, we recommend completing the form before your trip.

Indonesia distinguishes between prohibited items (not allowed at all) and restricted items (allowed only under specific conditions, limits, or with a declaration). 🚫 Prohibited items (not allowed under any circumstances)You may not bring the following items into Indonesia: Narcotics and illegal drugs Firearms and air guns Sharp weapons (unless declared for specific purposes) Ammunition Explosives or explosive materials Pornographic materials Bringing prohibited items can lead to confiscation, fines, detention, or criminal charges. ⚠️ Restricted items (allowed with declaration, limits, or permits)These items may be brought into Indonesia, but only under certain rules: 1. Animals, fish, plants & biological productsRequire permits from Indonesian authorities (e.g., quarantine, health certificates). 2. Cash amounts over IDR 100,000,000Must be declared to Customs. 3. Exciseable goods (alcohol & tobacco)Allowed only within duty-free limits. Above limits → declaration + import duty. 4. Personal goods beyond exemption limitsItems exceeding the duty-free allowance must be declared and taxed. 5. Commercial goodsRequire customs clearance and often import permits. 6. Re-imported or temporarily imported goodsMay require a declaration, proof of ownership, or temporary import documentation. If you are unsure whether your item is restricted, it is always safer to declare it.

When entering Indonesia, travellers are allowed to bring certain goods duty-free, up to the limits set by Indonesian Customs. 1. Personal goodsYou may bring personal items with a total value of up to USD 500 per person without paying import duties. Families travelling together can combine their allowance (e.g., USD 500 × number of family members). 2. Tobacco productsYou may bring one of the following duty-free: 200 cigarettes, or 25 cigars, or 100 grams of sliced tobacco These limits cannot be combined (e.g., cigarettes + cigars). 3. AlcoholEach traveller may bring up to 1 liter of alcoholic beverages duty-free. 4. Important notesIf you exceed the duty-free allowances, you must declare the items and may have to pay import duties/taxes. Customs rules may occasionally change — if your quantities are close to the limit, it’s safer to double-check the latest regulations.

All KITAS applications need at least 4-6 weeks. For the Work KITAS, Dependent Second Home KITAS and Second Home KITAS, it's 8-10 weeks. ​ Please check the relevant website for all further details and faster processing times if needed.

If your visa has already expired, you must expect to pay an overstay fine of 1,000,000 IDR per person per day. The fine must be paid in cash at the airport or at the Immigration Office when you leave Indonesia. It's important to plan a bit of extra time for the payment process. Longer overstays can lead to more serious consequences, such as: Complications with future visa applications Deportation Entry bans What should you do now?✔ 1. If your visa type can still be extendedStart the extension process immediately. Whether an extension is still possible depends on your visa type and how long you have overstayed. ✔ 2. If an extension is not possibleLeave Indonesia as soon as possible to minimize the overstay fine and avoid further consequences. Important:The longer you remain in Indonesia without a valid visa, the higher the risk of: increased fines administrative issues immigration investigations If you are unsure whether your visa can still be extended, contact us, and we will assess your options.

Yes. If you don’t have all the required documents ready when you apply, that’s no problem. You can simply send the missing documents later via WhatsApp or email. After placing your order, you will receive our contact details by email (please also check your spam folder). Please note: We can only process and submit your visa application once we have received all the required documents and your payment. Submitting everything as early as possible helps prevent delays.

Yes. Every person traveling to Indonesia needs a visa — without exception. This includes children, infants, and senior citizens. If you are unsure which visa is right for you or your family, you can use the Visa Finder on our homepage. It shows you the correct visa type within just a few seconds.

Yes. You can purchase multiple visas in one order for multiple persons. Simply add all visas, whether they are the same visa type or different types, to your shopping cart and proceed to checkout. This allows you to complete everything in one single payment.

Yes. Family members of KITAS holders — such as spouses and dependent children — may be eligible for a Dependent KITAS (Family KITAS). This permit allows them to legally reside in Indonesia for the same duration as the primary KITAS holder. A Dependent KITAS does not allow the holder to work in Indonesia, but it provides: legal residence access to local services (banking, long-term rentals, etc.) the ability to stay together as a family Please contact us for guidance on requirements, eligibility, and document preparation.

Yes. Holding a KITAS allows you to open an Indonesian bank account (private or business). This is one of the key benefits of having a legal temporary stay permit in Indonesia. With a KITAS, you can open accounts at most major Indonesian banks. Requirements typically include: your passport your KITAS card or e-KITAS your NPWP (tax number) — sometimes optional depending on the bank a local address in Indonesia A local bank account makes it easier to manage payments, receive funds, and handle daily financial transactions while living in Indonesia.

All Indonesian e-visas can be issued no earlier than 90 days before your planned entry date. Once your visa is issued, you have 90 days to enter Indonesia. If you do not enter within these 90 days, the visa automatically expires and becomes invalid. After you enter Indonesia, the initial visa validity period (e.g., 30 days, 60 days, etc.) starts from the day of arrival.

If you overstay your visa in Indonesia, you must pay an overstay fine of 1,000,000 IDR per day per person (around 65 USD). The payment must be made in cash at the airport or Immigration office when you leave the country. You should plan an additional 20–30 minutes at the airport for the overstay procedure. Important notesShort overstays (a few days) are usually handled quickly and result only in the standard fine. Very long overstays may lead to additional questioning, delays, further administrative actions or deportation. Paying the fine does not ban you from returning, as long as there are no other violations. The best option is always to extend your visa before it expires to avoid unnecessary fees and delays.

Rejections are very rare. In our experience, we have not had a single case where a visa application was rejected, as long as all requirements were met and the applicant provided accurate information. When can a visa be rejected?A rejection usually only occurs in exceptional cases, such as: The applicant is listed on the Indonesian immigration blacklist Previous violations of Indonesian immigration or criminal law An outstanding international arrest warrant Providing false information or forged documents For standard applicants who meet the official visa requirements, the visa is normally approved without issues.

You will receive your visa as a PDF file with a QR code, sent to your email. If preferred, we can also send it to you via WhatsApp. Your visa is electronically linked to your passport, and it will be automatically recognized when your passport is scanned at Immigration. A printed copy is usually not required, but we recommend keeping one as a backup.

Payment is required before we can give you access to the application form and before we can submit your visa application to Immigration. This is because the visa fee must be paid at the moment of submission. Payment optionsYou can pay directly at checkout using: Debit card Credit card Apple Pay / Google Pay Crypto payments Bank transfer Bank transfersBank transfers may take a few days to appear in our account. To speed up the process, you can send us a payment receipt or screenshot, and we will begin processing your application immediately.

We offer several convenient payment methods, including: Credit card Debit card Apple Pay Google Pay Bank transfer Crypto payments Please note: Some payment providers may charge additional transaction fees. The Payment must be completed before we can process or issue your visa. Once your payment is successful, you will immediately receive access to the application form. If you have any issues with your payment, please contact our support team so we can help.

No vaccinations are required to apply for a visa or to enter Indonesia. COVID-19 vaccination is no longer required since July 3rd, 2023. However, some optional travel vaccinations are commonly recommended by international travel health authorities, depending on your itinerary, length of stay, and travel style. These include: Hepatitis A Tetanus (standard booster) Polio booster Typhoid (recommended for longer trips or rural areas) Hepatitis B Rabies (if spending time in rural areas or around animals) Japanese Encephalitis (for extended stays in rural regions or rice-field areas)

No problem. You can send the missing documents later via WhatsApp or email. Please note that we can only start processing your visa once we have received: All required documents, and Your payment Until everything is complete, the application cannot be submitted to Immigration. Sending your documents as soon as possible helps avoid delays.

You can submit your documents immediately after payment confirmation. How it works:Place your order on our website and ensure payment confirmation. Right after checkout, you’ll automatically receive a digital application form. In this form, you can upload your required documents, passport scan, and personal details. Didn’t see the form?You’ll also receive the link to the form via email immediately after payment confirmation. → Please check your inbox and spam folder. You can access and fill out the visa application form as soon as you receive the email with the link. If you encounter any issues, remember to check all email folders or contact support for further assistance. By following these steps, you can ensure a smooth process for accessing and submitting your visa application form. Ensure that your payment has been confirmed to avoid delays in receiving the email. If you still cannot locate the email, please contact support for assistance in resending the link.

No, you do not need to visit our office. The entire visa application is handled online. We only need scans or clear photos of your required documents, which you can upload directly via our online application form. You can complete everything comfortably from home.

You can pay for our visa services in many international currencies. We currently accept the following: Accepted currencies: AUD – Australian Dollar BRL – Brazilian Real CAD – Canadian Dollar CHF – Swiss Franc CNY – Chinese Yuan CZK – Czech Koruna DKK – Danish Krone EUR – Euro GBP – British Pound HKD – Hong Kong Dollar IDR – Indonesian Rupiah INR – Indian Rupee JPY – Japanese Yen MXN – Mexican Peso MYR – Malaysian Ringgit NOK – Norwegian Krone NZD – New Zealand Dollar PHP – Philippine Peso PLN – Polish Zloty RON – Romanian Leu SEK – Swedish Krona SGD – Singapore Dollar THB – Thai Baht TRY – Turkish Lira TWD – Taiwan Dollar USD – US Dollar If your currency is not listed here, please contact us — we will check if it can be added or provide an alternative payment method.