D12 Multiple-Entry Visa Extension
We are currently unable to assist with D12 visa extensions!
The Multiple-Entry Visa (D12) is valid for either 1 year or 2 years. During this time, you can leave/enter the country as often as you like. You can stay for 180 days per visit. If you would like to stay longer than 180 days per visit, you can extend each visit by 180 days.
Important: A personal visit to the Immigration office is required for all extensions.
Please note, you are only able to use the 180-day extension if you have a D12 visa. For the D1 or D2 visa only a 60-day extension is possible.
| Extension Location | Processing time | Price |
|---|---|---|
| Tabanan | Regular (7-10 working days) | IDR 7,500,000 |
| Singaraja | Regular (7-10 working days) | IDR 7,500,000 |
| Bali | Regular (7-10 working days) | IDR 7,500,000 |
| Jakarta | Regular (7-10 working days) | IDR 8,000,000 |
Why Choose Our e-Visa Service
100% Refund Guarantee
We have an extremely customer-friendly refund policy. We refund you if we can’t secure your visa approval.
All-Round Service
We review your application for errors and our service does not end with the issuance of the visa. We are with you always.
24/7 Expert Support
Need urgent help? Expert assistance available anytime you need help via WhatsApp, email and phone.
Visa Indonesia vs Official Immigration
While you can apply directly through the official website, our service provides added value through faster processing, expert support, and guaranteed refunds.
 visa-indonesia.com |  evisa.imigrasi.go.id | |
|---|---|---|
We guarantee that your visa will be approved — otherwise, you’ll receive a full refund. If you apply for the visa yourself through evisa.imigrasi.go.id, please note that there is a strict no-refund policy. | ||
We guarantee your visa will be issued on time — before departure or, for last-minute bookings, before arrival — or you’ll get a full refund. When applying via evisa.imigrasi.go.id, there’s no guarantee on processing time, which can lead to serious issues. For e-VOA, it might mean long airport queues; for other visas, you risk being denied boarding if you’re not eligible for Visa on Arrival — possibly forcing you to rebook your flight. | ||
You can request a full refund anytime before we submit your documents to immigration. After submission, refunds are no longer possible due to Indonesia’s strict no-refund policy for visas. You’ll also receive a full refund if your visa is not approved or if we miss the promised delivery time before your arrival. | ||
evisa.imigrasi.go.id accepts some VISA and MasterCards. We accept all VISA and MasterCards, plus American Express, and bank transfers in 11 major currencies. | ||
Our dedicated support team operates across multiple countries and time zones — almost around the clock. We assist you in your native language via email, WhatsApp, Instagram, Facebook Messenger, live chat, and, in some countries, even by phone. In contrast, many users report difficulties contacting Indonesian immigration through evisa.imigrasi.go.id. Calls often go unanswered, emails receive no reply, and their live chat only provides general information — without the ability to speed up or unblock stalled applications. | ||
Think of us as your visa insurance — we’re here to ensure your trip goes smoothly. We genuinely care about your experience and do everything we can to make the process easy and error-free. This is very different from applying via evisa.imigrasi.go.id, where no one is accountable if you’re denied boarding or entry due to a missing visa or mistakes like a wrong date of birth, place of birth, or a typo in your name. | ||
With us, you can handle your visa anytime — even when Indonesian immigration is closed or not accepting applications. We’ll check, format, and prepare your documents in advance, so your application is ready to go the moment submissions reopen. If the immigration website is down, the payment gateway fails, or account creation has issues, our experienced team will contact immigration directly and keep trying until it works. | ||
Very easy | Often frustrating | |
We offer the easiest and fastest way to apply for a visa or extension for Indonesia. Our guided process is more user-friendly, available in multiple languages, and supported by a responsive help team that is just one click away. Choose from various payment methods and pay in your preferred currency. | ||
EUR, USD, AUD,... (27) | IDR (1) | |
We support card payments in 27 currencies and bank transfers in 11 major currencies. evisa.imigrasi.go.id only accepts payments in Indonesian Rupiah. | ||
VISA, Mastercard, AMEX, Apple Pay, Google Pay, Bank Transfer | Most cards of VISA and Mastercard | |
Some users report their VISA or MasterCard isn’t accepted on evisa.imigrasi.go.id. With us, payments go through smoothly as long as your card has sufficient balance. We also support Apple Pay, Google Pay, and bank transfers (for amounts over 2,000,000 IDR). You’ll always have an easy way to pay. | ||
24 hours | Often no reply | |
Users of evisa.imigrasi.go.id often report no response to their emails. We aim to reply within minutes or a few hours during working hours. For faster support, try our live chat in the bottom right. We also do our best to respond on weekends and public holidays. |
| Visa: | D12 Multiple-Entry Visa Extension |
|---|---|
| Single-/Multiple-Entry: | Multiple-Entry |
| Onshore/Offshore application: | inside of Indonesia only |
| Extendable: | No |
| Number of possible extensions: | 2 |
| Convertible in another visa: | Yes |
Do you want to extend your 180-day visit for further 180 days?
You are able to extend each visit with your D12 Multiple Entry Visa (Pre-Investment) for 180 days as long as the general visa is still valid. Ideally, the visa extension process should be started 10 days before your visa expires.
We will make sure that your data and payment arrive at immigration correctly. All you have to do is go to immigration with your passport and have your photo and fingerprints taken. You will receive the appointment at immigration from us.
Important: A personal visit to the Immigration office is required for all extensions.
Of course we are also available to answer any questions you may have!
Note: If you booked your initial visa not with us there might be surcharges in the extension process. We will let you know once we have checked your data. Once the visa extension process has been started, no refund is possible.
For the multiple-entry visa extension (D12), we'll need the following documents:
- Copy of your flight ticket or boarding pass to Indonesia
- Copy of your e-visa
- Copy of your stay permit (e-ITK)
We need these documents and additional data digitally in our application form.
- Purchase the visa extension on this page.
- Please choose the location of the extension according to your accommodation address you are going to stay.
- After checkout, you will get a link to submit the information required for Visa extension.
- We will check you data and documents and submit them to the Immigration.
- We make an appointment for you at the relevant Immigration office.
- You have to go to the appointment with your passport and have your photo and fingerprints taken.
- We complete your extension.
- We will contact you via WhatsApp or email as soon as the extension is completed.
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