Visa Exemption Indonesia
This visa is free for passport holders from 15 countries (Brazil, Brunei Darussalam, Cambodia, Colombia, Hong Kong, Laos, Malaysia, Myanmar, Peru, Philippines, Singapore, Suriname, Thailand, Timor-Leste, Turkiye, Vietnam) for stays in Indonesia for up to 30 days for tourism, business discussions, site visits, or medical purposes.
You can get your visa for free at all eligible airports in Indonesia or online on evisa.imigrasi.go.id. However, many people use our service to save time and hassle (more reasons in the comparison table below). If you don't have a passport from one of the countries mentioned above, you will most likely need an e-Visa on Arrival.
IDR 250,000This service qualifies for our best-price-guarantee.
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Why Choose Our e-Visa Service
100% Refund Guarantee
We have an extremely customer-friendly refund policy. We refund you if we can’t secure your visa approval.
All-Round Service
We review your application for errors and our service does not end with the issuance of the visa. We are with you always.
24/7 Expert Support
Need urgent help? Expert assistance available anytime you need help via WhatsApp, email and phone.
Visa Indonesia vs Official Immigration
While you can apply directly through the official website, our service provides added value through faster processing, expert support, and guaranteed refunds.
 visa-indonesia.com |  www.imigrasi.go.id | |
|---|---|---|
We guarantee that your visa will be approved — otherwise, you’ll receive a full refund. If you apply for the visa yourself through evisa.imigrasi.go.id, please note that there is a strict no-refund policy. | ||
We guarantee your visa will be issued on time — before departure or, for last-minute bookings, before arrival — or you’ll get a full refund. When applying via evisa.imigrasi.go.id, there’s no guarantee on processing time, which can lead to serious issues. For e-VOA, it might mean long airport queues; for other visas, you risk being denied boarding if you’re not eligible for Visa on Arrival — possibly forcing you to rebook your flight. | ||
You can request a full refund anytime before we submit your documents to immigration. After submission, refunds are no longer possible due to Indonesia’s strict no-refund policy for visas. You’ll also receive a full refund if your visa is not approved or if we miss the promised delivery time before your arrival. | ||
evisa.imigrasi.go.id accepts some VISA and MasterCards. We accept all VISA and MasterCards, plus American Express, and bank transfers in 11 major currencies. | ||
Our dedicated support team operates across multiple countries and time zones — almost around the clock. We assist you in your native language via email, WhatsApp, Instagram, Facebook Messenger, live chat, and, in some countries, even by phone. In contrast, many users report difficulties contacting Indonesian immigration through evisa.imigrasi.go.id. Calls often go unanswered, emails receive no reply, and their live chat only provides general information — without the ability to speed up or unblock stalled applications. | ||
Think of us as your visa insurance — we’re here to ensure your trip goes smoothly. We genuinely care about your experience and do everything we can to make the process easy and error-free. This is very different from applying via evisa.imigrasi.go.id, where no one is accountable if you’re denied boarding or entry due to a missing visa or mistakes like a wrong date of birth, place of birth, or a typo in your name. | ||
With us, you can handle your visa anytime — even when Indonesian immigration is closed or not accepting applications. We’ll check, format, and prepare your documents in advance, so your application is ready to go the moment submissions reopen. If the immigration website is down, the payment gateway fails, or account creation has issues, our experienced team will contact immigration directly and keep trying until it works. | ||
Very easy | Often frustrating | |
We offer the easiest and fastest way to apply for a visa or extension for Indonesia. Our guided process is more user-friendly, available in multiple languages, and supported by a responsive help team that is just one click away. Choose from various payment methods and pay in your preferred currency. | ||
EUR, USD, AUD,... (27) | IDR (1) | |
We support card payments in 27 currencies and bank transfers in 11 major currencies. evisa.imigrasi.go.id only accepts payments in Indonesian Rupiah. | ||
VISA, Mastercard, AMEX, Apple Pay, Google Pay, Bank Transfer | Most cards of VISA and Mastercard | |
Some users report their VISA or MasterCard isn’t accepted on evisa.imigrasi.go.id. With us, payments go through smoothly as long as your card has sufficient balance. We also support Apple Pay, Google Pay, and bank transfers (for amounts over 2,000,000 IDR). You’ll always have an easy way to pay. | ||
24 hours | Often no reply | |
Users of evisa.imigrasi.go.id often report no response to their emails. We aim to reply within minutes or a few hours during working hours. For faster support, try our live chat in the bottom right. We also do our best to respond on weekends and public holidays. |
| Visa: | Visa Exemption Indonesia |
|---|---|
| Single-/Multiple-Entry: | Single-Entry |
| Onshore/Offshore application: | outside of Indonesia only |
| Valid from entry: | 30 Days |
| Extendable: | No |
| Convertible in another visa: | No |
Indonesia offers a Visa Exemption program for citizens of 15 countries:
Brazil, Brunei Darussalam, Cambodia, Colombia, Hong Kong, Laos, Malaysia, Myanmar, Peru, Philippines, Singapore, Suriname, Thailand, Timor-Leste, Turkiye, Vietnam.
This allows you to visit Indonesia for up to 30 days without a visa. This stay cannot be extended.
Permitted Activities:
- Tourism and visiting friends or family.
- Business-related activities such as discussions, negotiations, contract signings, and site visits.
- Seeking medical treatment in healthcare facilities.
You can only apply for this visa if you have a regular passport from one of the eligible countries for the visa exemption.
Color scan of the full passport ID page
Your passport must be valid a minimum of 6 months from the date of entry into Indonesia and have at least one blank page left. A proper scan is recommended but if you take a photo of the document, make sure all corners are visible and no fingers can be seen.
Passport photo/profile picture (jpg/jpeg/png format)
White or single color background and min. size of 200KB.
Return-/Onward Flight
You need a return flight within 30 days after your entry.
- Purchase the visa by adding it to your shopping cart and proceed to checkout.
- After checkout, you will receive a link to the form where you can enter your data and required documents.
- We will check your application and get back to you if anything is missing.
- Once your Visa is granted, one of our staff members will contact you via WhatsApp or email and send you your e-Visa On Arrival as a PDF.