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All Indonesia Arrival Card 2026: Official Link, 3-Day Rule and QR Guide
By the Visa Indonesia Team·28 August 2025·12 min read
Visas and Regulations
Last Update: August 2026
Every international passenger arriving in Indonesia must be covered by an arrival declaration. For most air and sea arrivals, the declaration is completed through the All Indonesia system within three days before arrival. After submission, save the Arrival Card and QR code on your phone so they are available even without internet access.
The Arrival Card is not a visa. You must still hold the visa, e-VOA, stay permit, visa exemption, or other entry permission that applies to your trip.
Quick answer
Who must complete it?
International passengers entering Indonesia, including foreign visitors, returning Indonesian citizens, and children.
When?
Within three days before the scheduled arrival date in Indonesia.
Cost?
The government form is free.
Where?
The official All Indonesia government website or official application.
What do you receive?
An Arrival Card confirmation and QR code.
Does it replace a visa?
No. The Arrival Card and immigration permission are separate requirements.
Does it include the Bali levy?
No. The Bali Tourist Levy is a separate requirement when it applies.
The Indonesian government's All Indonesia Arrival Card is free. Complete it only through the official government portal. Visa Indonesia is an independent service provider and is not part of the Indonesian government.
The All Indonesia Arrival Card is Indonesia's digital passenger-arrival declaration. It collects the immigration, customs, health, and quarantine information required for an international arrival through one online process.
For air and sea passengers, it replaces the older practice of completing separate arrival declarations for the same journey. The information is reviewed by the relevant Indonesian authorities when you arrive.
Who needs to complete the Arrival Card?
The official portal states that the Arrival Card is required for all passengers entering Indonesia. This includes:
Foreign tourists and other short-stay visitors.
Business travellers.
Visa on Arrival and e-VOA holders.
Other Indonesian e-Visa holders.
KITAS and KITAP holders returning from overseas.
Indonesian citizens returning from another country.
Children and infants travelling internationally.
Having a visa or stay permit does not remove the Arrival Card requirement. A visa determines whether you may enter and stay; the Arrival Card records your arrival and declarations.
Air, sea and land arrivals use different channels
Choose the official channel based on how you enter Indonesia:
Air arrival: use the All Indonesia Arrival Card.
Sea arrival: use the All Indonesia Arrival Card.
Land-border arrival: follow the Electronic Customs Declaration (e-CD) channel shown by Indonesian Customs for land arrivals.
The official Indonesian eVisa website says travellers must submit the Arrival Card within three days before arrival. Use your Indonesian arrival date, not the date you leave your home country.
What to prepare before starting
Passport details for every traveller included in the submission.
An email address you can access while travelling.
Arrival date and port of entry.
Flight number, vessel information, or other transport details.
Indonesian accommodation name and address.
Visa, e-VOA, stay-permit, or visa-exemption information when requested.
Countries of origin, transit, and travel during the previous 21 days.
Details of baggage and any goods, currency, food, medicines, animals, or other items that must be declared.
How to Fill All Indonesia Arrival Card
The exact wording or order of fields can change as the government updates the portal, but the process follows the same basic flow: identify the traveller, enter trip details, complete the declarations, review the information, and save the QR code.
Step 1: Select "Foreign Visitor"
Open the official All Indonesia portal and choose the option that matches your status. Foreign passport holders should select Foreign Visitor. Indonesian citizens should choose the Indonesian citizen option.
If the portal asks you to select a language, choose the language you are most comfortable using before entering your personal information.
Step 2: Enter Personal Information
Enter your personal information exactly as it appears in your passport. Depending on the current form, you may be asked for:
Passport country or region
Full name
Date of birth
Country or place of birth
Gender
Passport number
Passport expiry date
Email verification for foreign visitors where prompted
If the Scan MRZ feature is available, you can use the machine-readable zone on your passport to prefill some fields. Always check the result against the passport before continuing; automated scanning does not remove your responsibility to make sure the information is correct.
Step 3: Travel and Visa Information
Next, enter your Indonesian travel dates and immigration information. Use your first arrival date in Indonesia and your current planned departure date.
If the form asks whether you already hold a visa or a KITAS/KITAP, answer based on the document you will actually use for entry. If you plan to use an e-Visa on Arrival, remember that the e-VOA and the Arrival Card are separate documents.
Step 4: Transporation Details
Complete your travel and accommodation details:
Mode of Transport: Select AIR or SEA
Purpose of Travel: Choose from dropdown (VACATION, BUSINESS, etc.)
Place of Arrival: Select your entry airport/port (e.g., "DPS - I GUSTI NGURAH RAI AIRPORT")
Type of Air Transport: Usually "COMMERCIAL FLIGHT"
Flight Name: Select your airline from dropdown
Flight Number: Enter airline code and number (e.g., "NZ 122")
Residence Type: Choose HOTEL, PRIVATE, etc.
Name of Hotel: Select or enter your accommodation
Nearest Immigration Office: This auto-fills based on your location
This part combines several declarations that were previously handled separately. Read each question carefully rather than automatically selecting No.
For the health declaration, the form may ask about current symptoms and the countries you have visited or transited during the previous 21 days. For quarantine, declare relevant animals, fish, plants, and related products. In the customs section, provide the requested baggage information and declare goods that fall under Indonesian Customs reporting rules.
If you need a detailed explanation of what must be declared, use our Indonesia e-Customs Declaration guide instead of guessing based on the Arrival Card question alone.
Step 6: Review and Submit
Before you press Submit, review the information that is most likely to cause problems if entered incorrectly:
Full name
Passport number
Passport expiry date
Arrival date
Flight or vessel details
Indonesian arrival point
Accommodation information
Visa or stay-permit details where entered
Health, quarantine, and customs answers
Submit only after the details match your travel documents. If your plans change materially after submission or you discover an error, follow the options shown by the current system to correct or replace the declaration rather than travelling with information you know is wrong.
Step 7: Download Your QR Code
After successful submission, the system generates your Arrival Card confirmation and QR code. Download the Arrival Card or take a clear screenshot and keep it available on your phone.
You normally do not need a paper copy, but printing one is a useful backup if your phone battery fails or you cannot access the saved file. Keep the most recent confirmation if you submit a replacement declaration.
How to answer the 21-day travel-history question
The form asks for your country of origin, transit countries, and any other countries visited during the 21 days before arriving in Indonesia. You may select more than one country.
Country of origin: where the current journey to Indonesia began.
Transit country: a country where you stopped or changed flights on the way.
Other country visited: another country you stayed in or travelled through during the previous 21 days.
Travel route
Countries to select
Australia to Bali
Australia
United Kingdom to Singapore to Bali
United Kingdom and Singapore
Germany, then seven days in Thailand, then Bali
Germany and Thailand
United States to Japan to Singapore to Jakarta
United States, Japan and Singapore
Do not add Indonesia as a country visited before arrival; Indonesia is the destination for the current journey. Your answers should reflect the real route. If the live form's wording or options differ, follow the current government form.
Children, families and group submissions
Does a child need an Arrival Card?
Yes. Every child and infant must be covered by the arrival declaration. Enter each child's passport and travel information through the individual or accompanying-traveller process shown by the portal.
Can a family or group use one submission?
The live system may allow accompanying travellers to be added during a group process. Enter and review the details for every person separately. Do not assume that an adult's passport or QR code automatically covers a child or another traveller.
Do groups receive one QR code?
Use the confirmation generated by the live portal and verify that every traveller is included before leaving the confirmation screen. Save every Arrival Card or QR confirmation the system produces. Because the portal can change its group workflow, the live confirmation is more reliable than an old screenshot or third-party tutorial.
What happens after submission?
After a successful submission, the system provides an Arrival Card confirmation and QR code. Download it, save a screenshot, and make sure it opens without internet access. A paper copy is not normally necessary, but it can be a useful backup if your phone is lost, damaged, or out of power.
On arrival, follow the airport, seaport, Immigration, Customs, health, or quarantine instructions that apply to your journey. Keep your passport, visa or stay permit, and Arrival Card confirmation accessible.
All Indonesia Arrival Card for Bali
Passengers arriving internationally at Bali's I Gusti Ngurah Rai International Airport use the same national All Indonesia Arrival Card. There is no separate Bali arrival card.
The Arrival Card does not replace the Bali Tourist Levy. If the levy applies to your visit, complete it separately through the official Bali levy channel and keep its confirmation with your travel documents.
Arrival Card vs visa, e-CD and Bali Tourist Levy
Requirement
Purpose
Who uses it
Cost
All Indonesia Arrival Card
Passenger arrival declaration
Most international air and sea arrivals
Free
Visa / e-VOA / stay permit
Permission to enter and stay
Depends on nationality and purpose
Varies
e-CD land-arrival channel
Customs declaration for the land-border flow
Travellers directed to it by Customs
Free
Bali Tourist Levy
Bali tourism levy
Eligible foreign visitors to Bali
Separate charge
Common problems and fixes
I entered the wrong information
Correct or resubmit the declaration using the options available in the current portal. Do not ignore an error in a name, passport number, arrival date, arrival point, or other key detail. Keep the latest confirmation.
I cannot find my QR code
Use the retrieval option on the official All Indonesia portal. Check the email address used for submission and save the recovered confirmation offline.
My hotel does not appear
Search carefully and use an 'Other' or equivalent option only if the live form provides it. Enter the requested Indonesian address as accurately as possible.
The website is not loading
Try a stable connection and a current browser, disable automatic page translation, and retry later if the official system is temporarily busy. Do not pay a copycat website simply because the official portal is slow.
I forgot to complete it before flying
Complete the official form as soon as possible within the available window. If you arrive without it, follow the instructions given by Indonesian officials; processing may take longer.
Frequently asked questions
Is the Indonesia Arrival Card mandatory?
Yes. The official portal states that it is required for all passengers entering Indonesia.
Is the Indonesia Arrival Card free?
Yes. Submission through the official government portal is free. A private assistance service may charge a clearly disclosed service fee.
Is the Arrival Card the same as a visa?
No. The Arrival Card records arrival declarations; a visa or other immigration permission determines whether you may enter and stay.
When can I apply?
Within three days before the scheduled arrival date in Indonesia.
Can I complete it at the airport?
The form is online, but it is better to submit before departure so you have time to correct errors and save the QR code.
Do I need to print the QR code?
Usually no, but save it offline. A printed backup can be useful.
Does every child need to be included?
Yes. Enter the required passport and travel details for each child through the process shown by the live portal.
Is there a separate Bali arrival card?
No. International air arrivals in Bali use the national All Indonesia Arrival Card.
Does it include the Bali Tourist Levy?
No. The levy is separate when it applies.
Do I still complete a separate e-CD for an air or sea arrival?
Use the All Indonesia process for air and sea arrivals unless an Indonesian authority instructs you otherwise. The Customs website shows a separate e-CD channel for land arrivals.e saved on your phone, but a paper backup can be useful. At minimum, download the Arrival Card or save a screenshot that you can open without internet access.
Before You Travel to Indonesia
Before you leave, make sure you have the documents and confirmations that apply to your trip:
Valid passport
Correct Indonesian visa, e-VOA, stay permit, or other entry permission
Completed All Indonesia Arrival Card for air or sea arrival
Arrival Card QR code saved offline
Return or onward travel documents when required
Bali Tourist Levy confirmation if it applies to your Bali trip
Any supporting customs documents required for goods you are carrying
The government All Indonesia form is free. If you would rather have someone check the details and prepare the Arrival Card for you, Visa Indonesia also offers an Arrival Card assistance service for a separate service fee.
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